Voiceshield Basic Features for every VoiceShield customer

  •  Advanced PBX functionality that acts like a safety net for your primary phone system.
  •  Basic Features Auto attendant, unlimited Menus & Sub-Menus, Call Forward, Dial-by-Name/Extension Directory, Play Message, Voice-on-Demand, Record Wizard, Text-to-Speech, Real-Time Reporting, and more.
  •  Web Call Controller – powerful web-based interface to manage all settings in real time.
  •  Instant Reroute – Divert thousands of phone numbers around outages in minutes or even seconds.
  •  Toll-Free Number Recovery – Recover toll-free numbers even when local or long distance carriers fail.
  •  DID Recovery – Recover individual DIDs directly to any phone, phone number or feature.
  •  Hunt – Overflow calls from one location to another, overflow/mix with UCD, voicemail, etc.
  •  Find Me/Follow Me – Locate individuals by automatically dialing one number after another.

  •  Voice Mail/Voice to Email – Add unlimited general, departmental, or employee voice mailboxes. Instantly forward new messages to e-mail (attached as .wav files.)
  •  Fax to Email – Receive inbound faxes, store securely online and forward to e-mail in PDF format.
  •  Uniform Call Distribution (UCD) – Use call queuing with music-on-hold to distribute calls among employees anywhere using any type of phone— land line, cellular, satellite, VoIP, etc. Use Whisper, Call Screening, and more to answer professionally every time.
  •  Notification – Rapidly create and broadcast thousands of voice, SMS/text and email messages with the optional VoiceCast module.
  •  Conferencing – Boomerang  instantly establishes secure conference calls, automatic dial-out, custom greeting, recording, polling and more.
  •  Toll-Free Hotlines – When incoming calls are more than can be handled live, a optional Toll-Free Information Hotline can play unlimited announcements, provide voicemail boxes, mix with live answer and more.