Denial of Service (DoS)Attacks. We have heard from both our users and others that there have been an increase in DoS attacks on their facilities. Telerestore. For Telerestore users there is an easy approach:
You can easily defeat DoS robo calls by initiating a Web Call Controller ‘Menu’ that requires a single digit input by the caller to qualify the call as valid then pass it on to the dispatchers. If the robo does not enter the key press then it is disconnected without intervention by call takers.
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