Voiceshield Basic Features for every VoiceShield customer
Advanced PBX functionality that acts like a safety net for your primary phone system.
Basic Features Auto attendant, unlimited Menus & Sub-Menus, Call Forward, Dial-by-Name/Extension Directory, Play Message, Voice-on-Demand, Record Wizard, Text-to-Speech, Real-Time Reporting, and more.
Web Call Controller – powerful web-based interface to manage all settings in real time.
Instant Reroute – Divert thousands of phone numbers around outages in minutes or even seconds.
Toll-Free Number Recovery – Recover toll-free numbers even when local or long distance carriers fail.
DID Recovery – Recover individual DIDs directly to any phone, phone number or feature.
Hunt – Overflow calls from one location to another, overflow/mix with UCD, voicemail, etc.
Find Me/Follow Me – Locate individuals by automatically dialing one number after another.
Voice Mail/Voice to Email – Add unlimited general, departmental, or employee voice mailboxes. Instantly forward new messages to e-mail (attached as .wav files.)
Fax to Email – Receive inbound faxes, store securely online and forward to e-mail in PDF format.
Uniform Call Distribution (UCD) – Use call queuing with music-on-hold to distribute calls among employees anywhere using any type of phone— land line, cellular, satellite, VoIP, etc. Use Whisper, Call Screening, and more to answer professionally every time.
Notification – Rapidly create and broadcast thousands of voice, SMS/text and email messages with the optional VoiceCastmodule.
Conferencing – Boomerang instantly establishes secure conference calls, automatic dial-out, custom greeting, recording, polling and more.
Toll-Free Hotlines – When incoming calls are more than can be handled live, a optional Toll-Free Information Hotline can play unlimited announcements, provide voicemail boxes, mix with live answer and more.